Is undamaged and can be submitted with your application
Was issued when you were age 16 or older
Was issued within the last 15 years
Was issued in your current name or you can legally document your name change with original or certified copy of your marriage certificate or the government-issued document evidencing your legal name change
If any of the statements above do not apply, you must apply in person, using form DS-11.
Federal regulations PROHIBIT Passport Acceptance Facilities to accept in-person form DS-11 applications if applicants are eligible to use Form DS-82.