Dear Sprouts participants at Harriet Alexander Nature Center:
During these difficult times, the Parks and Recreation Department has been examining creative ways to offer programs and services to our valued customers. Although we are optimistic to offer a variety of programs this summer, we have had to make the difficult decision to cancel the June Sprouts (last of the Spring Series) and all summer Sprouts programs (July, Aug, and Summer Series) due to a variety of challenges, ranging from group sizes and social distancing to adequate program space. At this time, we will leave the September program open, in hopes that the situation will change sufficiently by then.
You will receive a full refund credited back to your Roseville Parks and Recreation account for use on a future parks and recreation activity. If you would prefer to receive your refund in another form, or if you would like to arrange for a partial transfer to the September-only program, please contact Roseville Parks and Recreation at 651-792-7006 or firstname.lastname@example.org. A refund can be issued to the card with which you submitted payment (these may take up to 30 days due to extended credit card processing time). Please include your participant’s name and program name/number in your email to allow staff to process the refund and/or transfer.
We appreciate everyone’s patience, understanding, and support as we continue to navigate these unprecedented times. If you have additional questions or concerns, please do not hesitate to contact us.